Last Updated: November 11, 2025
Please note: All calls with Platinum Debt Solutions may be recorded or monitored for quality assurance and training purposes.
AGREEMENT BETWEEN USER AND PLATINUM DEBT SOLUTIONS
These Terms of Use (“Terms”) govern your access to and use of this website (the “Site”), operated by Platinum Debt Solutions LLC (“Platinum Debt,” “we,” “us,” or “our”).
By using this Site, you agree to these Terms. If you do not agree, do not use this Site.
1. BINDING ARBITRATION AGREEMENT
By using this Site, you agree to resolve any disputes through binding arbitration on an individual basis, rather than jury trials or class actions. Arbitration will be conducted in Orange County, California under the rules of the American Arbitration Association.
You may opt out of this arbitration agreement by sending written notice within 30 days of your first use of this Site to:
Attn: Legal Department
Platinum Debt Solutions
4000 Barranca Pkwy, Irvine, CA 92614
Email: info@platinumdebtsolutions.com
Include your full name, email or phone number, and a statement that you wish to opt out of arbitration.
2. DESCRIPTION OF SERVICES
Platinum Debt Solutions provides users with access to information, educational resources, calculators, and communication tools related to debt relief and financial wellness.
The Site allows you to submit inquiries for more information. Completing an online form or speaking with a representative does not establish a client relationship. Services begin only after a written agreement is executed.
All services are provided “as is” and without warranty. Platinum Debt Solutions disclaims all implied warranties, including merchantability and fitness for a particular purpose
3. CREDIT AND FINANCIAL AUTHORIZATIONS
We do not collect Social Security Numbers or run credit checks through this website.
If you proceed with a consultation and a soft credit pull is needed to evaluate eligibility, we will obtain separate, written consent at that time.
No credit inquiry is performed without your authorization.
4. NO CREDIT REPAIR SERVICES
Platinum Debt Solutions does not advertise, sell, or perform credit repair services.
Nothing on this Site should be construed as credit advice or credit restoration guidance.
You agree not to interpret any information here as a promise to improve your credit score.
5. NON-DISCRIMINATION POLICY
We are committed to providing equal access to all programs and services regardless of race, color, religion, sex, marital status, citizenship, national origin, age, or ancestry.
6. MODIFICATION OF TERMS AND SERVICE
Platinum Debt Solutions may update these Terms or modify its services at any time without prior notice.
Continued use of the Site signifies acceptance of any updated Terms.
7. USER CONDUCT
You agree to use the Site lawfully and not to:
Transmit spam or unsolicited promotions
Harass, threaten, or defame others
Upload malware or malicious code
Infringe intellectual property rights
Violate state, federal, or international laws
Use automated tools (e.g., bots, scrapers) to access data
Collect personal information from other users
We reserve the right to terminate access for violations of these Terms.
8. PRIVACY POLICY
Your use of this Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
This includes the use of cookies and tracking technologies for analytics and marketing (such as collecting email addresses with consent).
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Platinum Debt Solutions shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or goodwill
Service interruptions, website errors, or unauthorized access
User reliance on information provided on the Site
Even if advised of possible damages, Platinum Debt Solutions’ total liability will not exceed $100.
10. INTELLECTUAL PROPERTY
All content, logos, graphics, and materials on this Site are the property of Platinum Debt Solutions and are protected by copyright and trademark law.
You may not reproduce, republish, or distribute any material without our written consent.
Limited quoting (up to 25 words) is permitted with proper attribution and a backlink to www.platinumdebtsolutions.com.
11. USER SUBMISSIONS
By submitting feedback, comments, or content, you grant Platinum Debt Solutions a perpetual, royalty-free, worldwide license to use, reproduce, and distribute such material for business purposes.
12. COMMUNICATION CONSENT (SMS, EMAIL, PHONE)
By submitting your phone number or email, you consent to receive communications from Platinum Debt Solutions, which may include calls, emails, and text messages (including auto-dialed or prerecorded messages) related to your inquiry or account.
Message and data rates may apply.
You may opt out at any time by replying STOP to a text or unsubscribing via email.
Consent is not a condition of service.
12.1 SMS Messaging Terms
Platinum Debt Solutions LLC provides SMS messages to individuals who opt in to receive communications related to debt relief inquiries, appointment reminders, follow ups, account updates, and educational information related to our services.
You can cancel the SMS service at any time. Just text STOP to (888) 623-3121. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly by emailing info@platinumdebtsolutions.com or calling (888) 623-3121.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply.
13. GOVERNING LAW & DISPUTE RESOLUTION
These Terms are governed by the laws of the State of California.
Any dispute will be resolved through binding arbitration in Orange County, CA.
You agree that any claim will be handled individually, not as part of a class or collective action.
We may seek injunctive relief in court to protect our intellectual property or confidential information.
14. MISCELLANEOUS
These Terms constitute the entire agreement between you and Platinum Debt Solutions.
If any part is found unenforceable, the remaining provisions remain valid.
Our failure to enforce any right does not waive that right.
15. Eligibility
By accessing or using this website and submitting your information, you represent and warrant that you are at least 18 years of age. This website and its services are not intended for individuals under the age of 18.
CONTACT US
If you have any questions about these Terms of Use, please contact us:
Platinum Debt Solutions LLC
4000 Barranca Pkwy, Irvine, CA 92614
Phone: (888) 623-3121
Email: info@platinumdebtsolutions.com
Website: www.platinumdebtsolutions.com